Refund & Cancellation Policy
At SHASTASHOPPING.COM, we strive to provide our customers with the best possible experience. However, we understand that there may be situations where you need to cancel your order or request a refund. Please review our Refund & Cancellation Policy below:
Order Cancellation:
- Cancellation Period: You may cancel your order within 24 hours of placing it. After this period, cancellations may not be possible as orders may have already been processed and shipped.
- Cancellation Procedure: To cancel your order, please contact our customer service team at 7679754335 with your order details. We will do our best to accommodate your request promptly.
Refund Policy:
Eligibility: Refunds are applicable only under the following circumstances:
– The product is defective or damaged upon arrival.
– The product received is significantly different from the one ordered.
– The product is not as described on our website.
– UNBOXING VIDEO MUSTRefund Procedure: To request a refund, please contact our customer service team within 1 days of receiving your order. You may be required to provide photographic evidence of the issue to facilitate the refund process.
Refund Processing Time: Once your refund request is approved, refunds will be processed within 6 business days. Please note that it may take additional time for the refunded amount to reflect in your account depending on your payment method and financial institution.
Refund Method: Refunds will be issued in the same form as the original payment method. For example, if you paid by credit card, the refund will be credited back to the same credit card used for the purchase.
Non-refundable Items: Certain items may not be eligible for a refund due to hygiene reasons or other restrictions. These items will be clearly marked as non-refundable at the time of purchase.
Exceptions:
In exceptional circumstances, we reserve the right to modify or make exceptions to this Refund & Cancellation Policy at our discretion. Any such changes will be communicated clearly on our website or through direct communication with affected customers.
Contact Us:
If you have any questions or concerns regarding our Refund & Cancellation Policy, please don’t hesitate to contact our customer service team at Email:- shastashopping2022@gmail.com / Phone Number:- 7679754335. We are here to assist you and ensure your satisfaction with our products and services.
SHASTASHOPPING.COM reserves the right to update or modify this Refund & Cancellation Policy at any time without prior notice. Please review this policy periodically for any changes.